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SERVICES

Vizual Healthcare provides specialist Healthcare Industry Solutions that enables their clients to focus on their core business and leave the day-to-day management and provision of services to their beneficiaries to our industry experts. Whether it is the outsourcing of staffing or total services there is a solution the is customized to meet your individual needs.

Great care has been taken to ensure we position ourselves to meet every business and departmental need of your organisation in a legally defensible and compliant manner through outsourcing practices and service implementation that  enables you to focus on the true nature of why your organisation was initially started.

NURSING OUTSOURCING & PLACEMENTS

CATERING OUTSOURCING

CONTRACT CLEANING & LAUNDRY

SECURITY

PEST CONTROL

FRAILCARE & RETIREMENT VILLAGE MAINTENANCE

HYGIENE & JANITORIAL EQUIPMENT

ELECTronic 
pATIENT CARE & SURVEILLANCe Solution

HEALTHCARE TRAINING

OCCUPANCY DIGITAL MARKETING

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nursing

NURSING OUTSOURCING AND PLACEMENT

For too many years Care Centres have outsourced their Catering and Cleaning Services as the belief has always been that these are specialized services that requires an industry expert to deliver them.

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This raises the most important question why the provision of professional nursing and care services were regarded as any different.  Nursing practices forms the critical foundation that your Care Centre is built on and often where the majority of shortcomings and medico legal risks are identified.

 

Outsourcing for many years became a taboo as a result of unscrupulous operators and providers who either took advantage of the employer or alternative the employees. Time has changed and providers have changed. Vizual Healthcare has a vested interest in the industry to ensure value is added outside of just outsourcing as we aim to make a long term difference to the industry.

 

We have seen the difference that our outsourcing model has made to organisations that have chosen to outsource their nursing division.

Vizual Healthcare has identified outsourcing the nursing and care component as one of the critical needs in the industry and as a result employ registered and qualified industry and nursing experts who are strategically placed to ensure professional outsourced services and support to clients.

 

Outsourcing your nursing and care function have historically not been done or considered as the Employer has always deemed their element of control over this division as critical. This however has changed as many employers have identified the outsourcing model as a value-add that:

  • frees them up from the most time-consuming unit in their care center;

  • provides for an opportunity to introduce up to date expertise,

  • provides an external layer of nursing supervision and support with up to the minute industry expertise;

  • provides external audit quality interventions to ensure legal compliance, defensibility and critical legislative compliance;

  • provides day to day support, relief and total management control in a division of your care center that in practice takes all of your time and prevents you from focusing on your core business;

  • provides for database and relief management in the event of absenteeism or staff shortages;

  • provides you total peace of mind and availability of your time to focus on your own core business as the day-to-day management is done by your outsourced partner who is tasked with upholding your standards, requirements, policies and procedures;

  • Provides industry expertise to ensure your facility remains at the forefront of industry requirements and change;

  • Provides Human Resources and Industrial Relations support to free you up completely from day-to-day management;

  • Allows you to function in an environment free of organized labour due to a lack of representivity as a result of outsourcing;

  • REDUCES COST LEGITIMATELY

 

 

TEMPORARY RELIEF PLACEMENTS:

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Has your Care staff called in on short notice to say they cannot come on duty, is it due to sick leave abuse, prolonged illness, COVID19, annual leave or for any other reason that you require relief staff.

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We understand the critical need of replacing registered categories of nursing staff to ensure your legal defensibility and compliance. We further understand your need to replace the “hands” on the floor that work directly on with your beneficiaries.

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We further realise the need to do this within budgetary constraints and at a fee that makes replacement and relief staff placement viable. Many organisations have taken a decision to not use relief/replacement employees simply due to the cost. Vizual Healthcare is taking a different approach by reducing service fees on a volume based principle in order to make the provision of relief staff not only affordable but also possible.

 

PERMANENT PLACEMENTS:

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Many of our lower categories of staff are easy to find but often become problematic due to the absence of proper recruitment and reference processes.

With the critical skills shortages experienced in the Nursing Industry the recruitment of Professional and Registered Categories of Nursing Staff is simply a mountain for most employers.

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Our vast industry experience allows us to do permanent placements for your organisation that ensures all the checks and balances are in place with the relevant guarantees to ensure a true value add.

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TEMP TO PERM CONVERSIONS:

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Why commit to anything when you don’t know if it is the right thing. Our Temp to Perm conversion solution allows you to trial the employee to determine if they are a true skills, personality, culture and asset fit for your organisation. This is a combination that results in flexibility and legal defensibility whilst working towards a full time value add of a permanent placement at a reduced cost.

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catering

CATERING OUTSOURCED SOLUTIONS THE VIZUAL DIFFERENCE

Our team of qualified chefs and cooks provide a world class culinary experience catering for the geriatric care industry, various healthcare facilities, child care facilities, schools and private individuals. We bring a fresh new approach to healthcare catering services which is entirely focused on patient/person satisfaction

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Along with our team of Registered Nurses, Dieticians and Chefs we provide a fresh boutique approach to nutrition and catering in the Frail Care industry. Our motto is “Created by chefs, driven by passionate people, with the needs of residents and patients at the centre of all our creations”.

Whether the patient or resident requires soft or puree food it doesn’t mean they cannot still experience a delightful experience at meal times.

 

​At Vizual Healthcare we have done away with the bulk numbers driven approach and bring memorable meals to your residents that not only meets all their dietary requirements but stimulates and creates lasting memories. We believe that food is an integral part of the golden years’ experience. Whether it is a dietary requirement or a food preference we aim to meet the individual needs of your residents.

 

In the Retirement Village Sector we bring a fresh approach to a saturated market where the large corporate providers have operated for many years. Our philosophy is a restaurant and dining experience that evokes loving memories whilst meeting the medical and dietary requirements of each resident and patient. We believe that food in the Retirement and Healthcare environment should still be a culinary delight and not just a uniformed approach of a plate of food that is provided at meal time. A personal, quality and flexible approach filled with imagination and flair adds value to your organisation and your residents. Transparency, flexibility and insight allows us to meet your financial needs as we are acutely aware of the financial constraints that threaten the sustainability of so many Frailcare and Retirement facilities.​

 

Our combined Industry experience in the Culinary and Healthcare industries allows us to provide a fresh approach to the service on offer. This is further supported by Industry subject matter experts such as qualified dieticians, Registered Nurses, SACPCMP Health & Safety Representatives, Labour and Legal experts who all participate in the process of governing our culinary journey. You are in the best hands possible.

 

For us every day is an event and for the aged the smallest gestures can be a lasting event. We make the special moments and special day that extra bit more special by a resident/patient centered approach. Whether it is a birthday, valentines day or any other event we are there to make this so much more memorable.

 

Let's not forget those free extra little treats that simply says we care.

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cleaning

CONTRACT CLEANING AND LAUNDRY SERVICES

Cleaning, Hygiene and Laundry in any Care Centre is a specialized services and equally important as our nursing services. The level of expertise that is required is industry specific and not simply a by-product of some catering or other service that is being provided.

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VIZUAL HEALTHCARE employs industry and Infection control specialist that assist in outsourcing and implementation of such services in Care, Dementia Centres, Retirement Villages and Children’s homes. Whether it is day to day cleaning and hygiene, services rendered during a COVID19 outbreak or laundry services employees are continuously developed to ensure they remain at the forefront of industry best practices. Whether it requires the outsourcing of your existing employees or the provision of new employees we are here to assist.

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We guarantee service through hands-on supervision, continuous training and best practice methodology. With our skilled NCCA registered and trained cleaners we clean and maintain:

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  • Frail Care Centres

  • Dementia Care Units

  • Step Down Facilities and Hospitals

  • Retirement Villages

 

Once-off Cleaning

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We uphold an exceptionally high standard when delivering the following services:

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  • Carpet and upholstery cleaning

  • Window cleaning

  • Pre- and post-occupational cleaning

  • Care Centre cleaning

  • Dining Room cleaning

  • Club House cleaning

  • Kitchen Deep cleaning

  • Outside parameter cleaning (roofs, walls, floors, pavements, etc.)

 

Deep Cleaning

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We understand the importance of keeping a clean and sanitised workplace during these times. Our team is highly trained to work thoroughly to ensure a clean environment while dealing with the virus.

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We ensure deep and thorough cleaning of the following and more:

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  • Kitchen (commercial and industrial)

  • Grease traps

  • Extractor fans

  • Toilets and urinals

  • Basins

  • Showers

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security

security

Security in terms of the rights of our residents, patients and beneficiaries is critical whether in a free-standing Care Centre or a Retirement Village. Your responsibility to ensure safety and security for your residents is not only a responsibility in terms of their care and choice to reside with you but also a factor that weighs heavily on the marketability of your facilities.

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There are many factors to consider when choosing the right security partner. Whether it is their ability to work with the Elderly in terms of the Older Persons Act or simply the human factor of dealing with the elderly, for example those living with Dementia. It requires a special person and a suitably screened and trained individual for placement to perform their functions in terms of the legislative requirements.

 

This is why we fondly refer to them as Patient/Resident Care Assistants who are there to look after their safety and security.

 

Our goal is protecting people, property and assets. With our use of innovative ideas and our advanced 24-hour intelligence centre, we provide an exceptionally integrated security service. PSRIA registered site and post-specific trained guards deliver the following services:

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  • Manned Guarding

  • Access Control

  • Patrolling (supported by the latest real-time technology)

  • CCTV Operators (on and off-site monitoring)

  • NKP

  • Receptionist Services

  • Concierge Services/ Front of House Service/Patient Care Assistants

  • Receivers and Checkers

  • Investigations

  • Consulting

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pest control

pest control

Creating a safe, clean and pest free environment is not only in the best interest of our beneficiaries but also a legal and Departmental requirement for Care Facilities and Retirement Villages.

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For many years the industry has been hampered by unscrupulous providers or alternatively a lack of options to ensure quality service at the lowest cost possible.

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Vizual Healthcare is registered with PCSIB, PMS and SAPCA accreditation. We offer:

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  • Rodent bait boxes

  • Electronic fly catchers

  • Bird control

  • General eradication

 

Our pest control compliance:

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  • Registered with the Department of Agriculture (Act 36/1947)

  • HACCP compliant processes for food safety requirements

  • SABS approved products

  • Documentation and support for health inspection authorities

  • Registered with the PCSIB (Pest Control Services Industries Board)

  • Registered with PMA (Pest Management Academy)

  • Members of SAPCA (SA Pest Control Association)

  • Affiliated membership with NPMA (National Pest Managers Association Inc – INTERNATIONAL)

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electrical

ELECTRONIC PATIENT CARE AND SURVEILlANCE solution

How do we manage at the press of a button the level of care our patients and beneficiaries receive? How do we ensure that we “push” our employees to ensure the timeous and correct delivery of such services?

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Vizual Healthcare ensures that we are at the cutting-edge of technology and implement systems to ensure we offer a client specific solution that measures this. The Frailcare, Dementia Care and Retirement industry has not always received the benefits of technological solutions and we firmly believe it has become time for our industry to take that leap and reap these benefits. From measuring staff performance in terms of patient care, aligning care plans with technology driven solutions down to the smallest detail of patient interaction, we have the solution.

 

Surveillance and security solutions in both Care Facilities and Retirement village is not only driven by the need for safety of the beneficiary but also the need to plan, provide and report on all our interventions.

 

Call us today to discuss your electronic and digital needs.

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hygiene

HYGIENE & JANITORIAL EQUIPMENT

Infection Control, COVID19 protection and patient safety could easily become a daunting task and a costly function if you did not partner with the right provider. We know and understand the cost sensitivity of the industry and therefore structure our services to not only meet your business and care needs but also your financial needs.

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Our dedicated team provides hygiene and janitorial equipment to ensure proper bathroom hygiene is practised in workplaces. In order to ensure infection control, our equipment maintains the highest standard in your business.

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Our range of hygiene and janitorial equipment simplifies maintaining an exceptional standard in your business. We offer the following services:

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  • Soap dispensers

  • Safe seat dispensers

  • Air freshener dispensers

  • Warm hand dryers

  • Paper towel dispensers (automatic or manual)

  • Femcare bins

  • Sanitiser dispensers (continual dispensing)

  • Toilet tissue dispensers

  • Medical Waste removal

 

Disinfectant Fogging

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  • During this crucial time, we have the necessary expertise and experience to destroy the pathogens that pose a risk to your employees in the workplace.

  • Chemical or bio-fogging is a trusted approach to sanitizing interior spaces and buildings. Although previously criticised in regards to its aggressive approach which is seen as non-essential, bio-fogging’s dynamic method is now a requirement to stop the spread of dangerous and harmful pathogens in all sectors.

  • Advances in biocidal technology have assisted in overcoming these problems which have established bio-fogging as both safe, effective and measurable through before and after tests.

 
The benefits of Fogging
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  • Ease of application

  • Effectiveness in all environments

  • Overcoming the challenges of hard-to-reach areas

  • Ability to destroy airborne pathogens while suspended

 

An advantage of fogging is that the sanitising agent reaches areas that may be difficult to clean with other techniques.

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training

HEALTHCARE TRAINING

At Vizual Healthcare we believe in continuous professional development of all categories of employees that contribute to services rendered to your beneficiaries.

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Training and Development remains key to improving service delivery and operational efficiencies but the perceived investment into human capital also provides great benefit to the organisation through more effective skills application and increased morale as a result.

 

Many organisations do not necessarily require accredited Skills Programs and full Learnerships and we therefore assist employers with both public and in-house hands on training topics that assist them in managing the day to day issues unique to their workplace.

 

Legislative requirements require employers to ensure that Health & Safety Training, First Aid and Basic Fire Fighting training happens with regular intervals and here we can assist you.

 

Ongoing professional Development of Nursing and Care staff is critical to the industry and we also offer the following training to address the need:

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  • Norms and Standards

  • Registration of facilities with required governing bodies

  • Unpacking the Scope of Practice of the Registered Nurse, Enrolled Nurse and Enrolled Nursing Assistant

  • Dementia Training

  • Training of Registered Nurses on effectively managing their units on a daily basis, use of DQ98, assessment tools and coping in their units.

  • Performance management of Nursing Service Managers.

  • Responsibility and accountability of the Registered Nurse

  • Brainstorming sessions with staff to identify and resolve issues in the facility.

  • Basic Caring/Nursing Procedures

  • Nursing Ethics

  • Unpacking the Scope of Practice

  • Basic Life Skills Training.

  • Induction Training for new starters.

  • Infection Control

OUR COURSES

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maintenance

FRAILCARE AND RETIREMENT VILLAGE MAINTENANCE

We understand the nature of the industry and the need for continuous maintenance and repairs to ensure the safety and comfort of our residents and patients. Such maintenance and repairs also contribute significantly to the marketability of our organisations, especially during trying times where occupancy is problematic and competition is stiff.

 

The cost of employees, product and material is often greatly underestimated and problematic for many organisations who cannot truly afford the services and associated cost of a full-time maintenance team.

 

Vizual Healthcare, through it's Property Maintenance and Management division, have a proven track record of success in delivering cost effective expertise and services to facilities and organisations that significantly reduces the in-house cost of employing and providing in-house maintenance services.

 

Each facility and village have their own needs and requirements and service offerings are tailored to assist from the smallest need, maybe changing light bulbs to large commissioned projects, garden maintenance and the like.

 

Whether you require your maintenance team to continue services in an outsourced capacity or outsourced management with expert support through supervision and technology solutions or you simply require ad hoc ongoing service delivery in the absence of your own infrastructure we are here to help.

 

Our clients are able to contract our maintenance team as and when required.

  • Plumbing and electrical services

  • Regular building maintenance

  • Oversee contractors and inspect completed jobs

  • Supervise grounds staff

  • Hire employees or contractors as needed to maintain, repair, or improve property

  • Schedule contractors and employees

  • Inspect the building frequently for signs of damage or wear

  • Preventative maintenance

  • Painting and water proofing

  • Access control and gate motors.

  • On-site maintenance managers

  • 3 YEAR, 5 YEAR and 10 YEAR Maintenance plans

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digital marketig

VIZUAL ROOMS - OCCUPANCY SOLUTIONS THROUGH DIGITAL MARKETING

Click here to join the most exciting and urgently required industry solution provided by Vizual Healthcare, VIZUAL ROOMS.

 

 

 

 

COVID19 and the subsequent economic downturn has resulted in a significant impact on the Frailcare and Retirement industry and affordability has resulted in occupancy issues. This has left frail care facilities and retirement villages facing a dire situation impacting directly on their livelihood and future sustainability as a result of, what is perceived, an over supply of available accommodation in certain areas.

 

Many organisation do not have the finances, infrastructure, or expertise to successfully market available or unoccupied units or beds. In addition their inability to apply flexible staffing solutions result in further costs being incurred that, if left unattended, could mean the closure of their units.

 

“VIZUAL ROOMS” is a new FREE online platform where any Frailcare, Dementia Unit, Assisted Living Unit or Independent living unit can be advertised at no cost. VIZUAL ROOMS undertake to market and create awareness around the availability of their site pushing traffic to the website where prospective clients are able to view your available accommodation and make direct contact for potential viewings.

 

Philanthropy just got a new name, VIZUAL ROOMS, as we bring our industry expertise and our commitment through this FREE platform.

 

 

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